HOA Management

As an HOA manager, it can be hard to take care of all of the moving parts of your HOA by yourself. Reaching out to homeowners, charging dues, and coordinating any maintenance or other managerial concern can be time consuming and overwhelming! Luckily, with online HOA management software, taking care of all of these components (and more) is quick and easy!

Fee Payments

With online HOA management software, dues and other fees can be charged and paid directly through the system. You can set up recurring charges for monthly dues that will automatically pop up in the homeowners’ portal every month for them to pay, or you can set specific, one time transactions for any additional fees or other costs that may arise. You can then view a complete transaction history for every homeowner or every property, providing you with the complete picture of any homeowner with one quick glance! These payment options can also be applied to any vendors or other associations you work with, and keeping everything within the same system helps you keep track of all payments, so you never miss an important invoice again!

Homeowner Communication

Another big task that can quickly become a bulky and inconvenient one is messaging homeowners (or vendors, or any other associations). Whether it be for due payment reminders, community events, or maintenance information, it can be a hassle to send individual messages out to everybody and have those messages clog your personal inbox or get lost in dozens of text threads. With online HOA management software, however, you can message large groups directly from the system! This way, everything HOA related is kept in one place, and you can even view messages to specific homeowners directly on their page, for example if you’re texting them about their payment history. You can send individual messages or mass texts across your whole association, and you can also set up templates to send out with ease, such as due payment reminders. However you need to communicate with homeowners and vendors, online HOA management software is here to help!

HOA Maintenance

Maintenance is another big task to take on as an HOA manager, especially if your association has a lot of shared amenities or common areas! Instead of working on these projects yourself, and having dozens of quotes from a bunch of different vendors floating around or lost on your desk, you can keep track of all maintenance requests directly through the system! You can set the category of maintenance, add additional notes, and assign specific vendors to these projects, all while keeping them connected with messages and financial information! And through the aforementioned homeowners’ portal, homeowners can put in maintenance requests and work orders that will automatically populate within the maintenance section. Now, not only can you work to maintain the upkeep of your association’s area, but everyone else can play a hand in keeping watch as well!

Managing Your HOA

There are definitely a lot of moving parts involved with HOA management, but there are also a lot of ways to improve your workflow with online HOA management software! Here at Property Matrix, we want to make sure that you have all the tools you need to manage your association, exactly to the specifications you want! Schedule a demo with Property Matrix today to see how else we can help improve your HOA management workflow!