Reduce calls and emails by fully managing and automating maintenance ticket dispatching and billing.
Tenants can create new tickets and track existing tickets from within the tenant portal.
Dispatch maintenance tickets directly to the right vendors or maintenance workers so they can respond quickly.
Bill tenants, enter vendor bills, and charge management fees to owners through a single maintenance ticket.
Create email notifications for maintenance tickets so the right people receive messages when new tickets are submitted.
Create custom fields for important information such as last roof inspection, move-out checklists, and more.
Set automatic actions for saved tickets such as move-in or move-out tickets or pre-dated tickets for events like roof inspections.
Create nested tickets with multiple tasks such as a move-in ticket that creates sub-tickets for painters, plumbers, and inspectors.
Attach pictures to any ticket to track damage, see work done by vendors onsite, and more.
Fully customize your printed and emailed work orders to match your branding and needs.
Search for tickets by vendor or building and view them at any time to track progress.
Going by Google’s report on consumer behavior, about 97% of consumers now rely on the web in finding local businesses, including property management firms. In real estate alone, 80% of all home... Read more