Privacy Policy


Information Collection & Use

This policy describes the privacy practices for Property Matrix, and the ways we collect store, use and
protect your personal and non-personal information on our web site, which link to this Privacy Policy which
includes, without limitation,

Property Matrix offers web-based property management software solutions (the “services”). For questions
or feedback on this policy or our privacy practices, please email us at

Uses of Information

Property Matrix collects information from individuals who visit the Company’s web site (“visitors”) and
individuals who register to use the services (“customers” or “users”). You do not need to register in order to
review the content on this web site as a visitor. Any personal information submitted to us is optional and we
use it solely for the purpose for which it is collected or for communicating with you regarding the services.
At a minimum we ask for your name, email address, company, state, and contact phone number so that we
may communicate with you.


Special Offers and Updates

We will occasionally send visitors and users information on our products, educational offers and our
newsletter. We will use your name and email address to send these communications to you. Out of respect
for your privacy, if you’d prefer not to hear from us you can choose not to receive these types of
communications. Please see the “Choice and Opt-out” section below.

Services-related Announcements for Users

We will send you services-related announcements as needed. For instance, as we add software
enhancements we may send you an email notification. These emails are necessary for the maintenance of
your account with us.

Personally Identifiable Information

Customers use our product to host business data and information related to their business. That business
information is considered confidential to our customers. Property Matrix will not review, share, distribute, or
reference any such business data except for the purpose of resolving a problem, providing customer
support or to investigate a suspected violation of our business agreement.

We do share personally identifiable information as follows in order to maintain your customer account with

All financial and billing information that we collect is used solely to bill for our services. Property Matrix uses
a third-party credit card processor to assist us in processing customer payments. This processing partner is
not permitted to store, retain, or use the personally identifiable information provided, except for the sole
purpose of credit card processing.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we
believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court
order, or legal process served on us.

Choice and Opt-out

If you no longer wish to receive our newsletter or promotional communications, you may opt-out
of receiving them by emailing us at You may also contact us by phone at 800-795-4100
or via postal mail: Property Matrix, 6041 Bristol Pkwy Ste 200b, Culver City, CA 90230 to opt-out.

Log Files

As is true of most Web sites, we gather certain non-personally identifiable information automatically and
store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, operating system, date/time stamp, click stream data and other fields.

We use this information to analyze trends, to administer the site, to track users’ movements around the site
and to gather demographic information about our user base as a whole.


A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. Cookies make
web surfing easier for you by saving your preferences while you are at the web site. The use of cookies is
an industry standard, and as such, you will find them at most major websites. By showing how and when
visitors use the web site, cookies help us see which areas are popular and which are not. Many
improvements and updates to the web site are based on such data as total number of visitors and pages
viewed. This information is most easily tracked with cookies. We use the information from cookies only to
provide services better tailored to our users’ needs.


We post a list of users and testimonials on our web sites that may contain information such as the users’
names and titles. We obtain the consent of each user prior to posting any information on such a list or
posting testimonials.

Changes in this Privacy Statement

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make
material changes to this policy, we will notify you here.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us by emailing, or by calling 800-795-4100 or via postal mail at:
Property Matrix, 6041 Bristol Pkwy Ste 200b, Culver City, CA 90230

(Last Updated: June 24, 2015)

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